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Good grip and comfort for a budding hockey player
Bought these in a size UK5 after reading reviews of coming up small. My daughter needed these urgently so as she is a UK3 I had no doubt the UK5 would ve OK. How wrong was I. Not only are they too small - she couldn't physically get her feet in the shoe. We aren't local to a Decathlon but tgis is the last time i order online from them
We are sorry to read of your disappointment. As detailed on the website there is a known sizing discrepancy and for most people going up a size is enough to address the issue. Please bring the shoes in, or speak to our Customer Loyalty Team and we will be happy to do an exchange in line with the exchange policy.
Purchased for my daughter who has just measured size 13.5 in clarks - ordered szie up a 1.5 as know Decathlon sizing is small in everything and still far too small! Not happy because now have no shoes for training starting again on saturday - Decathlon sort your sizing out, another reviewer said the same - I understand clothing can be wrong, french kids are clearly much smaller than British kids - but shoe sizes seriously? it is a standard measurement surely! I now cant rely on ordering from Decathlon which is very disappointing as the products are excellent, this is a solid shoe and looks ideal for intended use and all others on market are £40 plus back to the drawing board now...
As mentioned in your review of the girls version we are disappointed to read of your frustration. Hockey shoes are often smaller than the standard shoes, so we recommend going up between half a size to some times two sizes. It is always best to try before you buy. Of course you have return and exchange options and we are keen to ensure you are satisfied as soon as possible.
Sizing is completely off, I bought my daughter a size 5/38 - knowing Decathlon come up small in everything as she is ordinarily a size 4/37 but even the 5 are far too small - please sort out your sizing Decathlon it is so frustrating as now she does'nt have boots to start for hockey training again on Saturday and I am back to the drawing board because they are not available in a size 6. Apart from this issue the shoes look ideal for hockey
I am sorry to read of the frustration you have encountered. I will email you directly to see how we can help resolve this issue for you.
Generally speaking we recommend for hockey shoes to try them on before purchase and to consider the thicker socks worn. This often results in going a size or two up from normal. For this model we have produced signs with advice on how to choose and I will check that they have been installed locally.
I purchased these for my daughter, they look great. She is a UK size 1 and I know Decathlon sizes are small - so I got a UK 1.5
When trying these on at home the shoe was way too small. I need to go back and swap sizes now. They are so wrong, I think the wrong label must be on the shoes.
Thank you for your review and I am sorry to read of the frsutration you encountered.
The feedback has been passed on and I am assured that this sizing issue won't resurface. We have fed back to our staff to advise customers to go up a size on all Decathlon hockey shoes to mitigate the issue.
I will send you a message privately too to see what more we can do for you specifically.
A friend gave me these for my daughter to test. It did the job perfectly and the colours suited what she wanted down to a t. Perfect for beginner kids!