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The product is good
Thanks to this wonderful product, i was stranded on the middle of the highway the very next day after purchase at 5am. That day I did not have a spare and had to walk back 10km. thanks for selling such a third grade product that dies within a day.
We are very sorry for the less than satisfactory experience you had with this product, I would request you to please bring back the tube and we will replace it with a new one, also while installing please check the rim tape is properly aligned over the spoke, spoke head should not be exposed, and check the tyre for any thorns or nails from the previous puncture.
I bought this tube hoping that I'd get a great replacement for my existing presta tube from decathlon.
This one broke at the joint where the tube tap is within 10km. I didn't have a spare so I had to walk back 5km, bike in tow until I found a cycle shop where I bought a tube to put in. Sad. I need this replaced or returned.
Hello Aditya Sorry for the less than satisfactory experience you had with the product, I request you to please visit us and get the tube exchanged and let us know your experience with the new one. If you still face the issue you can ask for a refund. Regards
Valve issue on one new pack. And the other one couldn’t hold pressure beyond 40 psi. Absolutely terrible experience. Had a disaster day thanks to this product. Can’t believe Decathlon even has this on board.
Thank you for taking the time out to review our product we apologies for the less than satisfactory experience you had with the product, please return the tubes back to us and we will replace them with a new set I can assure you won't face the same issue again
Rubber walls are thick and heavy. hope it gets a little extra protection against puncture or pinch flats. i have yet to test it on trails.
bought two of these for my commuter bike, used just a couple of rides and tube burst for no apparent reason, upon checking, torn on the tube where the valve is connected, both tubes same problem, tyres inflated only to 35psi rear, 30 psi front.
Thank you for taking the time to review this product. I am sorry that the item has encountered a premature failure. If you have a sample of the defective tube, I invite you to come down to our stores and we will exchange it with a new one.
We will use the old tube to investigate on what caused the failure and improve our processes for future usage. I am really sorry for any inconvenience that this has caused you.
I bought tire, tube and rim but I never expected these pricess
Thank you for taking the time out to write us the review, apologies for the inconvenience you faced while purchasing our product. all our products are priced very competitively, we believe to be at par with the market and on all our product you get a 2 years warranty on any manufacturing issue with the product.
Very satisfied with the product specially the valve system very innovative.
Excellent value. Very competitive price.