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Excellent bike with light and bell’included. Great 5 gears and very easy to get use to. But we should have bought bigger size. My not quite yet 7 is very tall. He had it only 9 months. We underestimated how fast kids can grow in the summer. (Two shoe sizes in less than a month) I think my boy is no exception!
Strong durable bike and excellent customer service
Bought this for my son's 6th birthday; he's quite tall & he loves riding it. Lighter that many other bikes of this size.
Very good service from Decathlon.
Bike is great for the price, if a little heavy...
But the preparation of it was atrocious:
Cables not adjusted
Plastic guard on the chainring was so loose it fell off in the car on the way home.
Rear wheel binding on the brakes as out of true
I bought the bike from the Southampton branch via click and collect on Friday, within hours I had an email stating the bike was ready for collection. On Saturday morning we went to collect the bike, expecting to have to build it but it has already been built and set up.
We have bought other items from this branch in the past and the staff have always been incredibly helpful. I'll have no hesitations buying my daughter's bike from here when the time is right.
The bike is very sturdy and while it might be a little heavy, it is very well balanced. My son took no time at all getting used to riding with the gears and now we are out every weekend.
This bike is great for our 7 year old son. The staff at the store built the bike up and after buying a previous bike from Halfords the build up service was excellent. Almost every nut/bolt fixing and cable was loosened and re tightened. Great service
Bike is excellent however the handlebar stem was not tightened enough by the store when we collected it. My soname had ridden the bike a dozen times and then suddenly the handle bars came out causing him to crash. Took it back to the store where they repaired it , however after advising them that he had didn't want the same bike they replaced it with another of the same model.
A good bike
All except the weight
I purchased the bike well in advance of Christmas and on collecting had to wait an hour whilst someone gave it a "safety check" and set up. The bike was stored since then and opened on Christmas morning. Imagine the recipient's disappointment when on first riding the bike both brakes were set up incorrectly and were binding and then finding the handle bars were loose mean the rider lost directional control and fell off!!! Thanks a lot Decathlon... Having discussed the incident with others I've found this isn't unusual from the Nottingham store.
Ok quality for the money
Terrible standard inspection & incompetent staff
Sorry to hear about the issues you have with this bike. I will forward your review to the Cycles Department Manager from the Nottingham store who will get in touch regarding the issues so we can resolve these for you.
Rob Basnett b'Twin Product Expert DECATHLON
Excellent bike and ideal for my 7yo grandson who had outgrown his previous bike.
Assembled by Decathlon
Not one thing